Customer Service & Virtual Assistance

Keep up with the latest projects on Nairalance by checking the latest projects page. We also send out emails when projects that match your skills are posted on the platform.

Review project details and post a bid specifying the amount you are willing to accept for the project, delivery time and percentage of total amount (mobilisation fee) that you would like in escrow if the project is awarded to you.

After reviewing all bids, the employer may contact you to discuss the project details and possibly award the project to you. Make sure that an escrow payment has been created before accepting any project. You will be charged a contractor fee once you accept a project.

Be as professional as possible. Work on the project and provide the project’s deliverables as fast as possible and receive your escrow payments.

Provide a feedback for the employer regarding work completed via our ratings and reviews system. The average of the all ratings plus all reviews for an employer will visible on the employers profile page.

Use the Payout page to request a payout to your bank account.